Appointment Policy

Patients are required to make appointments for all services at Main Street Medical. Generally, appointments are made in 15 minute blocks. Main Street Medical will not turn away someone who arrives without an appointment seeking care, but those visits will be triaged ahead of scheduled patients only if serious illness is present. In other words, if you come to the office without having a scheduled appointment you will not be seen ahead of those patients that do have an appointment, unless serious immediate attention is required.

Although we strive to stick to the schedule of appointments as closely as possible we cannot promise waits beyond scheduled appointment times due to vagaries of a medical practice. It is rare that a patient would be required to wait 30 minutes past their scheduled appointment. If though we are running over and you must reschedule we will gladly refund your co-pay if applicable.



Main Street Family Practice: 675 Main Street, Melrose, MA 02176: Office Telephone: 781.662.4934